Terms & conditions
Welcome to The Craft House ("we," "our," or "us"). By accessing or using our website tchgiftstore.com ("the Site"), you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our Site.
1. Website Usage
Eligibility: You must be at least 18 years old or have parental consent to use this website.
Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use.
2. Products and Services
Product Descriptions: We strive for accuracy in product descriptions and images but do not guarantee that all details (e.g., colors, sizes) will be entirely error-free.
Pricing: Prices are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.
Order Acceptance: We reserve the right to cancel or refuse any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
3. Payment Terms
Accepted Payment Methods: We accept payments via [insert payment methods, e.g., credit cards, PayPal, etc.].
Secure Payment Processing: Payments are processed securely through third-party providers. We do not store your payment details.
4. Shipping and Delivery
Shipping Policy: We ship products to [list locations/countries]. Delivery times and costs vary based on location and order size.
Delays: We are not liable for delays caused by events beyond our control (e.g., natural disasters, courier issues).
Customs and Duties: For international orders, buyers are responsible for customs duties and taxes.
5. Returns and Refunds
Return Policy: Products can be returned within [insert time frame, e.g., 14 days] of delivery if they meet our return criteria.
Non-Returnable Items: Customized, personalized, or clearance items are not eligible for returns.
Refunds: Refunds will be processed after product inspection and will exclude shipping fees unless the return is due to our error.
6. Intellectual Property
All content on tchgiftstore.com, including text, images, logos, and designs, is the property of The Craft House. You may not copy, reproduce, or distribute any content without prior written consent.
7. Limitation of Liability
We are not responsible for:
Damages or losses resulting from the use of our Site or products
Errors, interruptions, or security breaches on our website
8. User Conduct
By using this Site, you agree not to:
Violate any applicable laws or regulations
Post or transmit harmful, offensive, or misleading content
Attempt to hack, interfere, or disrupt the website's operations
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
10. Governing Law
These Terms are governed by the laws of [insert your jurisdiction]. Any disputes arising from these Terms or the use of our Site will be resolved in [insert jurisdiction's courts].
11. Changes to These Terms
We may update these Terms and Conditions periodically. Revisions will be effective upon posting on this page.
12. Contact Us
For questions about these Terms and Conditions, please contact us at:
Email: Thecraftthousee@gmail.com
Phone: 9677175839
Address: Chennai, Tamilnadu
